Return & Refund Policies
Return & Refund Policy – Look Aura
At Look Aura, we want you to shop with confidence. If you’re not fully satisfied with your purchase, you can return it within 7 days of delivery.
Returns
-
You may request a return within 7 days of receiving your order.
-
Items must be:
-
Unworn, unwashed, and unused.
-
In original packaging with all tags attached.
-
-
Items not eligible for return:
-
Coupon code products
-
Exchanges
-
Exchanges are available for size issues or defective products.
-
If the required size is unavailable, you may choose store credit or a refund.
Refunds
-
Once we receive and inspect your returned product, we’ll notify you via email.
-
If approved, your refund will be credited back to your original payment method within 7–10 business days.
-
Shipping fees (if any) are non-refundable.
Damaged or Wrong Item
-
If you receive a defective or wrong or torn products, please notify us within 48 hours of delivery with pictures.
-
We will arrange a free replacement or issue a refund.
If you stuck at anywhere you can contact us at +91 8140088931 or Whatsapp us on the same number or email us on lookaura8@gmail.com