Return & Refund Policies

Return & Refund Policy – Look Aura

At Look Aura, we want you to shop with confidence. If you’re not fully satisfied with your purchase, you can return it within 7 days of delivery.


Returns

  • You may request a return within 7 days of receiving your order.

  • Items must be:

    • Unworn, unwashed, and unused.

    • In original packaging with all tags attached.

  • Items not eligible for return:

    • Coupon code products


Exchanges

  • Exchanges are available for size issues or defective products.

  • If the required size is unavailable, you may choose store credit or a refund.


Refunds

  • Once we receive and inspect your returned product, we’ll notify you via email.

  • If approved, your refund will be credited back to your original payment method within 7–10 business days.

  • Shipping fees (if any) are non-refundable.


Damaged or Wrong Item

  • If you receive a defective or wrong or torn products, please notify us within 48 hours of delivery with pictures.

  • We will arrange a free replacement or issue a refund.

If you stuck at anywhere you can contact us at +91 8140088931 or Whatsapp us on the same number or email us on lookaura8@gmail.com